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The staff went out of their way to get us checked in early when I was feeling very ill. Rooms are updated and clean. Only downfall to the room is there was no microwave but they sold microwaveable dinners downstairs. A bit confusing. View from our room was fantastic. Food was great as was restaurant options. Stores had almost everything we could have needed. Pool hours were GREAT compared to others. Our last night we finally had a chance to soak in the hot tub and we’re disappointed that it was freezing cold. We spoke with the front desk who said maintenance would come look at it. We continued to swim for probably two hours ( it was a cool night and the pool was warmer than the hot tub). During that time no one came to turn the hot tub heater on or look at it. Location was great especially to convention center and The Pointe. A bit of a distance to Icon Park. Short drive/ride to airport and universal. Offered free shuttle bus to Universal however it fills very fast so get there early. First come first serve. Pricing was great! My daughter stayed at Hyatt and said she would have preferred to have stay in Rosen Plaza!
Kelli
2025年4月
The property was very clean and quiet which I loved. Excellent service. Pool was amazing and not overcrowded- again a big winner for me. Just a few minutes walk from where we needed to be for nationals but much much less people! I loved it! The food and drinks were good and available at anytime we needed. The market was great to pick up any items we needed including fresh salads. The beds and pillows were excellent and so very comfortable.
Kasia
2024年7月
Locations and convenience
David
2025年1月
Close to Convention center. The hotel had all the amenities and is well kept and clean. The staff was very pleasant and helpful.
Shari
2025年6月
Klein
2023年8月
Staff was great! I lost my room key before going across the street to the movies and I was scared to go into my room by myself. I asked the front desk staff if security could escort my daughter and I into the room. A manager met us on our floor and made sure the room was safe for us. I know they probably thought I was crazy but you never know-- the point is they did not hesitate to accommodate us by prioritizing our safety. I genuinely appreciated it.
Cassandra
2024年12月
The convenience of a 24 hour mart and the Grill that opens till late.
Nora
2025年8月
Clean, well equipped. Bed was comfortable, location was good.
Wei
2024年7月
We had flight issues into and out of Denver. Our flight into Denver was grounded for two hours causing us to miss our flight in Denver to Orlando. We were suppose to be checking in by midnight but now we had to catch red eye and we wouldn't have been able to check in till 5am the next day. I was on the phone with the reception desk immediately and they held our room. I'm extremely happy and grateful for this staff!!
Lauri
2025年6月
This place is huge and it got all you need. You got a Starbucks, a shop for food and drinks in the lobby. The beds and pillows are really very comfy!! The staff is very friendly and you got plenty of things to go to in the same street.
Dominik
2023年12月